3. Refund Methods

For Credit Card payments
We will issue a refund to your credit card provider. Depending on your card company’s billing cycle, the refund may be offset within the same month. However, if the refund is processed after the billing cutoff date, the amount may be charged once and reversed in the following month.
Please contact your credit card provider directly for details regarding refund timing.

For Cash on Delivery (COD) payments
We will issue a refund via bank transfer. Our Customer Support Team will ask for the bank account details of the purchaser. Once the return has been processed, the refund will be deposited to the designated account within approximately 5 business days.

For Paidy payments
We will submit a refund to Paidy for offset processing. If the return is processed across the end of the month, the charge may appear on your statement once, but it will be reversed in the following month. For any questions regarding the Paidy service, please contact Paidy Customer Support: Weekdays only, 10:00 AM – 6:00 PM, Phone: 0120-971-918.