Returns & Refunds
Please find the following information on returns and refunds.
EXTENDED RETURNS PERIOD
Enjoy extended returns during the holiday season. Orders placed from Monday 25th November 2024 will include extended complimentary returns until Monday 13th January 2025.
Items purchased as Christmas gifts from Monday 25th November 2024 may be returned for a refund, if in sellable condition, with proof of purchase, up to Monday 13th January 2025 (inclusive).
For hygiene reasons earrings, underwear, beachwear, headwear, and face masks cannot be returned.
This does not affect your statutory rights.
- General Information
- Refund & Returns Overview
- Refund & Returns Overview Austria
- Refund & Returns Overview Belgium
- Refund & Returns Overview Czech Republic
- Refund & Returns Overview Finland
- Refund & Returns Overview France
- Refund & Returns Overview Germany
- Refund & Returns Overview Ireland
- Refund & Returns Overview Italy
- Refund & Returns Overview Poland
- Refund & Returns Overview Romania
- Refund & Returns Overview Spain
- Refund & Returns Overview Sweden
- Refund & Returns Overview Thailand
- Refund & Returns Overview The Netherlands
- How To Return
- Faulty Items
- Refund Process