Returns & Refunds

Please find the following information on returns and refunds.

EXTENDED RETURNS PERIOD

Enjoy extended returns during the holiday season. Orders placed from Monday 25th November 2024 will include extended complimentary returns until Monday 13th January 2025.

Items purchased as Christmas gifts from Monday 25th November 2024 may be returned for a refund, if in sellable condition, with proof of purchase, up to Monday 13th January 2025 (inclusive).

Return the Product in its original condition:

If the Product you return does not match its original condition, we reserve the right to reject the refund request and the Product will be returned to you.

Products must be returned in their original packaging with the swing tags attached.

All Bridal garments and accessories must be returned in their original packaging, unworn with all security ribbons and security stickers intact and attached.

For hygiene reasons earrings, underwear, beachwear, headwear, and face masks cannot be returned.

This does not affect your statutory rights.